Cookie Policy
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our site. This helps us provide you with a good experience and also allows us to improve our website.
A cookie is a small text file that we store on your browser or device if you agree. Cookies contain information that is transferred to your device.
We use the following categories of cookies:
Strictly necessary cookies
These are required for the operation of our website (e.g. log-in, shopping cart, checkout). They are set automatically and expire when you close your browser.
Analytical/performance cookies
These allow us to recognise and count visitors and see how they move around the site. This helps us improve functionality. These only run with your consent.
Functionality cookies
These remember your choices (such as language or region) and personalise your experience.
Targeting cookies
These record your visit, pages viewed and links followed to make our advertising more relevant to your interests.
| Cookie name | Duration | Purpose |
|---|---|---|
| _acloggedin, _client_acloggedin | Session | Supports login by Scheduling client if the client has an account |
| algoliasearch-client-js | Persistent | Adds auto-suggestions to address fields in Scheduling |
| AWSALB, AWSALBCORS | 1 week | Improves performance in Scheduling by using one server per session |
| CART, hasCart | 2 weeks | Shows when a visitor has items in their cart |
| CHECKOUT_WEBSITE | Session | Identifies the correct site for checkout |
| Commerce-checkout-state | Session | Stores state of checkout while completing an order |
| Crumb, siteUserCrumb | Session | Prevents cross-site request forgery (CSRF) |
| Locked | Session | Remembers password entry for protected pages |
| PHPSESSID | 1 month | Securely authenticates visitors during checkout |
| RecentRedirect | 30 minutes | Prevents redirect loops if a site has custom URL redirects |
| remember_client | 365 days | Remembers Scheduling client login details |
| SiteUserInfo, SiteUserSecureAuthToken | 3 years | Identifies and authenticates logged-in customers |
| squarespace-announcement-bar, squarespace-likes, squarespace-popup-overlay | Persistent | Manages pop-ups, announcement bar, likes |
| ss_cookieAllowed | 30 days | Remembers cookie consent choice |
| ss_sd | Session | Keeps visitors authenticated during their session |
| Test | Session | Checks if the browser supports cookies |
| TZ | Persistent | Displays appointments in the correct time zone |
| ss_cid, ss_cpvisit, ss_cvisit, ss_cvr, ss_cvt | 30 minutes – 2 years | Squarespace Analytics cookies: track unique visitors and sessions |
Managing cookies
You can manage cookies through your browser settings. For the most common browsers, you can:
See which cookies are active
Clear cookies globally or for a specific site
Block cookies altogether
Find out how to manage cookies on your browser: